The rise of legal services outsourcing : risk and opportunity / Mary Lacity, Leslie Willcocks, Andrew Burgess.
2014
K120 .L33 2014 (Mapit)
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Title
The rise of legal services outsourcing : risk and opportunity / Mary Lacity, Leslie Willcocks, Andrew Burgess.
Imprint
London : Bloomsbury, 2014.
Description
xviii, 198 pages : illustrations ; 24 cm
Formatted Contents Note
Overview of legal services outsourcing
The provider landscape
Client perspectives : recommended practices
Navigating the LSO journey
In their own words
LSO external benchmarking : towards high performance
LSO market predictions.
The provider landscape
Client perspectives : recommended practices
Navigating the LSO journey
In their own words
LSO external benchmarking : towards high performance
LSO market predictions.
Summary
Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by Legal Process Outsourcing (LPO) clients, providers and advisors to realize value from LPO services. The book is based on data from 27 providers, interviews with clients and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research. Based on the authors' deep understanding of the evolution of ITO and BPO, 'The Rise of Legal Process Outsourcing' addresses the transformation of legal work, LPO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LPO market.
Note
Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by Legal Process Outsourcing (LPO) clients, providers and advisors to realize value from LPO services. The book is based on data from 27 providers, interviews with clients and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research. Based on the authors' deep understanding of the evolution of ITO and BPO, 'The Rise of Legal Process Outsourcing' addresses the transformation of legal work, LPO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LPO market.
Bibliography, etc. Note
Includes bibliographical references and index.
Call Number
K120 .L33 2014
Language
English
ISBN
9781472906397 hardback
147290639X hardback
147290639X hardback
Record Appears in
Monographs & Serials