Chapter One: Why Learn "NGO Diplomacy?"
Extract:.-1.1 What is NGO Diplomacy?.-1.2 NGOs as a Force for the Sovereignty of People.-1.3 NGOs in the Multilateral World.-1.4 NGO Independence
1.5 What is Humanitarian?
1.6 A Model for NGO Diplomacy
1.7 Historical Precedent:
1.8 Dr. Fridtjof Nansen
Chapter Two: A Practical Model For Diplomacy and Negotiation: Steps 1 - 3 - The Preliminary Stage Extract:
2.1 Introduction to the Model
Three Phases:
2.2 Steps to Success and Managing Costs
2.2.1 Step One: Is The Initiative Worthwhile and Feasible?
2.2.2 Step Two: The Study Group Process
2.2.3 Two sets of questions need to be asked in steps one and two
2.2.4 Question Set Two: How Will the Goal Be Achieved?
2.3 The Study Team.-2.3.1 The Study Team Must Ask Hard Questions
2.3.2 Keeping Your Cool
2.4 Step Three: The Decision Memo Go or No Go?
2.4.1 The Off-Ramp
2.5 Delegation and Negotiation Staff Decisions:
2.5.1 The Delegation.-2.5.2 The HQ Team
2.6 Why the Lengthy Decision Process?.-Chapter Three: A Practical Model For Diplomacy and Negotiation: Steps 4-6 - The Negotiation and Implementation Stages
Extract:
3.1 Introduction
Three Phases:
3.2 Step Four: Position Papers - Delegation Guidance
3.3 Step Five: Binders and Reports
3.3.1 The Delegation Binder
3.4 Chief of Delegation and Team Leader
3.4.1 That which deflects from true success is failure
3.5 Coordinated Instructions
3.6 Tactics
3.6.1 Have a Draft In Hand
3.6.2 "What Is Our Mandate?" Delegations
3.6.3 Moral Suasion
3.6.4 Coercion
3.6.5 Chatham House Rules
3.6.5 The North South Problem
3.7 Interdisciplinary Complexity
3.8 Standard Rules of Behavior
3.8.1 Do the Rules Always Apply? Challenge Axioms
3.9 Using An Opponent's Strategic Objectives:
3.10 Time Management
3.11 Other Points:
3.12 Contacts and Cooperation
3.12.1 Cooperation With NGOs
3.12.2 Cooperation with Corporations
3.12.3 Personal Contacts
3.12.4 Contact and Steering Groups
3.13 Field Negotiations
3.13.1 Know the Other Side
3.13.2 Perspective
3.14 After Action and Implementation
3.14.1 After-Action Report
3.14.2 After Action Review Session
3.14.3 Implementing an Agreement
Chapter Four: Information and Knowledge Management
Extract:
4.1 Introduction
4.2 Management Framework
4.3 Knowledge Management.-4.4 Knowledge Work
4.5 Integration
4.6 Conclusions
Chapter Five: Security, Risk Analysis and Intelligence
Extract
Introduction to Chapter Five
5.1 The Need For Profiles - and Using a Data Fusion Tool to Help
5.2 Case Studies
5.2.1 The Relationship of Drought and Political/Economic Crises in Africa
5.2.2 The 2009 Swine Slaughter in Egypt
5.2.3 Civil War
5.2.4 The Sinai Peninsula in 2012
5.2.5 Poland in 1982.-5.3 Possible Annual Reports
5.3.1 Annual International Organization Report
5.3.2 Annual Voting/Consensus Practice Guide
5.4 Doveryay, no proveryay Дoвepяй, нo пpoвepяй: Trust But Verify
Chapter Six: Legal Matters
Extract:
6.1 Delegation Legal Adviser
6.2 Sanctions and Legality
6.2.1 United Nations Sanctions
6.2.2 National Sanctions and Restrictions:
6.2.3 Sanctions on Non-State Entities
6.2.4 International Courts:
6.3 Words Matter.-Case Study: Cultural Sensitivity in the Middle East.-6.4 Generic Problem Words and Phrases
6.4 Value of Written Constitution
6.5 International Humanitarian and Human Rights Law
6.5.1 International Human Rights Law (IHRL) always exists,
6.5.2 International Humanitarian Law (IHL) only exists in conflict
6.6 International Instruments
6.6.1 Will the Instrument Solve the Problem?
6.6.2 Leverage
6.6.3 The Authority to Negotiate
6.6.4 Memoranda of Understanding (MOU).-6.6.5 Resolutions.-6.6.6 Conventions and Treaties
6.6.7 Declarations
6.6.8 Treaties
6.6.9 People's Treaties.-6.6.10 Protocols
6.7 The Impact of Program Budget Implications (PBI)
6.8 Sovereignty, the New World Order and Implementing a Deal
6.9 Rights of Indigenous Peoples:
6.10 Non-ratification or Non implementation
Chapter Seven: War and Peace - Roles for NGOs
Extract
7.1 Law of War
7.2 At the Peace Table
7.3Neutrality and Working With or Avoiding the Military
7.4 An International Army and Peace Keeping
7.4.1 Operational Advantage
7.4.2 The Saarland and the First Multilateral Force
7.4.3 Misuse of a Force
7.4.4 The Veto As a Positive Tool
7.4.5 Conclusions
7.5 Working with Armed Non-State Actors (ANSAs)
Chapter Eight: Failed and Weak Nation-states
Highlights of Chapter Eight:
8.1 Introduction
8.1.1 Coalition Building with Local NGOs
8.2 A Common Political and Economic Vision:
8.3 A Framework that is Inclusive and Avoids Retribution:
8.4 Democracy can be a quality control tool for economic policies
8.5 The Case of Egyptian Economic Development
8.6 Inform the Public.- 8.7 Equality of Opportunity and Good Governance Create Stable Politics
Chapter Nine: International Funding
Extract:
9.1 Introduction
9.2 Who Receives Government Funding?
9.3 Sustainable Funding
9.4 Political Taint.-9.5 Donor Rules.-Intelligence Gathering
9.10 Being an NGO Donor
9.11 Red Flags
9.12 Finding the Money.-Chapter Ten: Meetings and Conferences
Extract:
10.1 Why Hold Private Meetings and Attend Conferences?
10.2 Short Meetings:
10.3 International Conferences:
10.4 The Delegation Administrative and Protocol Officer
10.5 The Delegation Office:
10.6 Learn the Compound Layout in Advance:
10.7 Preconference Tactics
10.7.1 The Sequential Negotiation Technique
10.7.2 Building Allies in Advance
10.8 Stress Management
10.9 Outcome and Discussant Papers
10.9.1 Example of Outcome Documents:
10.10 Secretariat and Other Conference Bodies
10.10.1 The Secretariat
10.10.2 The Conference Chairperson
10.11 Credentials Committee and Rules of Procedure
10.12 Role of the Drafting Committee
10.13 Example of a mega- Conference: Rio - The Earth Summit
Chapter Eleven: PROTOCOL
Extract:
11.1 Introduction
11.2 Attending Social Events
11.3 Accreditation, Badges and Business Cards
11.4 Politeness, Trust, and Respect
11.5 Gifts:
11.6 Managing Perceptions
11.7 Receptions and Personal Entertaining
11.8 Ambassadors
11.9 Invitations and Greetings
11.10 Dress
11.11 Gender and Race
11.12 Speak Without Notes
11.13 Use of Language
11.14 Neutrality
11.15 Titles and Saying Hello and Goodnight
11.16 Letter Formats
Chapter Twelve: Delegation Communications and the Media
Extract:
12.1 Delegation Communications and the Media
12.2 The Delegation Communications (Public Affairs) Officer.-12.3 Are Media Events Needed?
12.4 One on One Interviews
12.5 Public Diplomacy, Propaganda and Lobbying
12.5.1 Public Diplomacy
12.5.2 Propaganda
12.5.3 Lobbying:
12.6 Why Talk to the Media?
12.6.1 Explainers of Truth:
12.6.2 Protect the Media:
12.6.3 Engaging Journalists
12.6.4 How much is shared?
12.6.5 Trust
12.7 Media Accreditation and Access
12.8 Photo Display Opportunities
12.9 Negotiating an Unfettered Media - Especially Social Media
12.10 Additional Outreach Tools and Partners
Chapter Thirteen: International Organizations and NGO Associations.- Extract:
13.1 Introduction.- 13.2 Sample Agencies and Associations
13.2.1 InterAction
13.2.2 CoNgo: The Conference of NGOs in Consultative Relationship with the UN
13.2.3 ICVA
The International Council of Voluntary Agencies
13.2.4 Can one NGO Umbrella Agency Advocate for All?
13.2.5 UN Cluster System: A tool for NGO Diplomats
13.2.6 ISDR - International Strategy on Disaster Reduction (Geneva)
13.2.7 IASC: Interagency Standing Committee and OCHA (New York)
13.2.8 IFRC and ICRC The International Red Cross Red Crescent Movement (Geneva)
13.2.9 SPHERE Project and LEGS (Boston, Geneva, New York, Washington, Ethiopia)
13.3 Help is Available
13.4 Working with Non Traditional NGO: Operation Gwamba, 1964
Chapter 14: Creation of the League of Nations and the UN
Extract:
14.1 Introduction
14.2 The Study

Group "Inquiry:" and the "CSOP"
14.3 The Peer Review:
14.4 The Red Scare - What Does the Other Side Fear?
14.5 Long-term Impacts:
14.6 Assigning the Negotiator:
14.7 Public Diplomacy
14.8 The Role of Compromise
14.8 Conclusion
Chapter 15: The People's Treaties at Rio+20 - 2012
Extract:
15.1 Introduction:
15.2 Eight Steps to Rio:.-15.3 Results:
Chapter 16: Rebuttal to an Outcome Document
Extract:
16.1 Introduction
16.2 Statement Opposing the Final Outcome Document
16.3 Not everyone agreed with this assessment
Chapter 17: An NGO Saves Belgium
Extract:.-17.1 Introduction.-17.2 Speed Was Essential: No Time for a Study Team
17.3 First Events
Saving Americans
17.4 And Then Belgium
Chapter 18: The ReliefWeb Project
Extract:
18.1 History
18. 2 Coverage and Content.-18.3 ReliefWeb Today
Chapter 19:Die Deutsche Liga für Völkerbund (DLfV)
Extract:
19.1 Introduction
19.2 Founding
19.3 Purpose
19.4 Mistakes in Analysis - Not Understanding the Enemy or the Allies
19.5 Never Insult the Other Side.-19.6 Did Die Liga Have a Chance?
19.7 Funding
19.8 Membership of Die Liga
19.9 The Process
19.9 The German Study Group:
19.10 Reaction by the Allies at Paris.