Fidelity insurance through the ages / William E. Heinbokel and Robert Olausen
Submission of the insured's claim / John C. Eichman and Douglas S. Worth
The claim handler's initial analysis and response to the claim / Joel Wiegert and Dominique Sena-DiDonato
The insured's proof of loss : analysis and response by the insurer / Dolores Parr and Becky Farina
Investigating the employee dishonesty and theft claim / Michael Keeley, Kevin Mekler and Andrea Gennetti
Handling forgery claims under commercial crime and financial institution coverages / Carleton Burch
Securities claims / Mark J. Krone, Chris McKibbin and Katherine Musbach
Handling computer crime claims /Jeffrey S. Price and Justin D. Wear
Use of outside professionals / Scott Spearing, Matthew Kalin and Dee Studler
Valuing the insured's loss : limits of liability / Hillary R. Hoffman, Armen Shahinian and Andrew S. Kent
Causation and third-party loss / Scott Schmookler, Courtney Nichol and Sarah Riedl Clark
Discovery of loss / Toni Scott Reed
Determining whether the fraudster is an employee or alter ego of the insured / Samuel J. Arena, Jr. and Joseph T. Kelleher
Termination and cancellation of coverage / Michael J. Weber, Krysta K. Gumbiner and Patricia A. Ricciuti
Retaliatory litigation / Joseph P. Quinn and CharCretia V. Di Bartolo
Rescission / Adam P. Friedman, Frances A. Rivera and Daniel W. White
Subrogation, mitigation and settlement / Amy S. Malish and Kurt C. Schultheis.