Part I. Courts and justice. Why courts matter
The case for change
Advances in technology
Outcome-thinking
Physical, virtual, online
Access to justice
Justice according to the law
Tackling injustice
Part II. Is court a service or a place? The vision
Architecture
Online guidance
Containing disputes
Online judging
Assisted argument
Law and code
Case studies
Part III. The case against. Objections
Economy-class justice
Transparency
A fair trial
Digital exclusion
Encouraging litigiousness
A jurisprudential miscellany
Public sector technology
Part IV. The future. Emerging technologies
Artificial intelligence
The computer judge
The global challenge
Appendix: Checklist of critical success factors.