Introducing our framework
The rise of the new normal v2.0
Law firm economics 101 : how law firms make money
Pricing and the question of value
Getting started
Demystifying AFAs
The power of pragmatic analysis
There and back again
The two Ps : part 1
The two Ps : part 2
Preparing for your negotiation
Conducting your negotiation
The rise of legal project management
Thinking big, starting small
Getting it right from the start
Bringing it all together
Maintaining the momentum : during the matter
Making the right lasting impression
All feedback is good feedback : getting even better
Metrics that matter
The chicken and the egg
The role of technology and the rise of big data
Pricing legal technology : a beginner's guide
The corporate mentality : the changing nature of practice management and the business of law
Closing reflections.