Short & happy law series. Study aids (West Academic Publishing)
Bibliography, etc. Note
Includes bibliographical references.
Formatted Contents Note
A law license wake-up call Law school curriculum: changes are coming Problem-solving attorneys and counselors Multiple hat-wearing problem solvers Building a bridge to a strong professional relationship with our clients The importance of communication The first pillar: let the clients know you are there to help them The second pillar: let the clients talk The third pillar: listen! The fourth pillar: try to understand the clients' stories The fifth and final pillar: take time to explain to the clients, in layman's terms, how the law applies to their problems Before the interview: dealing with "administrative items" Show your manners! you don't have to be best friends to still greet and welcome the client Roadmap! let the clients know where you are going with the interview Let's go on a fact-gathering hunt: listening to and understanding the client's story Trying to solve that word problem: using legal analysis to help solve the client's problem Shutting it down! closure is good, even in a client interview Training as an attorney and counselor: an introduction Be ready, genuine, and present Don't shut down the conversation from the get-go: open with open-ended questions This is not physical education, but practice active listening You've listened to the client's story. Make sure you got it right: summarize and reflect! I understand. You don't have to feel sorry for your clients to empathize The power of "I wonder".
Full text available with subscription to Study Aids package.
Type of File
West Academic eProducts doc viewer.
Digital File Characteristics
System Details Note
Mode of access: The purchase of an online book carries a 12-month license for online-use only. These products can be viewed on any device with an internet connection. There is no downloadable text or PDF made available to customers.
Source of Description
Description based on e-publication title page, viewed February 29, 2016.