Globalized diplomacy
Regionalized diplomacy
The diplomacy of small states
Public diplomacy and the country brand
Diaspora diplomacy
Foreign ministries : change and reform
The reinvented embassy
The decision process, crisis and risk management
Improving performance, delivering value
Information and communications technology in diplomacy
The new consular diplomacy
Protocol in international affairs
Professional attributes
The spoken art and advocacy
Writing skills
Drafting resolutions
Records of discussion
Representational entertainment
Training exercises
Concluding observations.