9781139168694 (ebook) 9780521720243 (paperback)
The human services are established to support the most vulnerable and marginalised people in our society. Yet media and other reports frequently highlight a disturbing picture of industry failures, malpractice and abuse. This book addresses the response of legal and quasi-legal bodies to human service failures. It outlines those areas of law which are most likely to be activated by human service shortcomings, and those aspects of direct human service delivery which are most likely to attract legal attention. Essential reading for those studying or working in human services and social work, this book is designed to alert people to the legal risks arising as a result of inadequate human service delivery.
Title from publisher's bibliographic system (viewed on 05 Oct 2015).
Formatted Contents Note
The shadow world Ideals, actors and actions Public law of general application Public law of particular relevance to the human services Private law and suits Private law : negligence Private law : other torts and civil actions Legal processes, quasi, and indirect legal scrutiny Service delivery : screening, assessment and planning Service delivery : implementation and closure Information and records management Relationships, rifts and reactions The consequences lottery.