Bibliography, etc. Note
Includes bibliographical references (pages 135-140) and index.
Formatted Contents Note
ch. 1. The nature of nursing homes ch. 2. Nursing aides : the backbone of care in nursing homes ch. 3. Understanding abuse ch. 4. Employees and theft ch. 5. The victims and their families ch. 6. Preventing and reducing theft ch. 7. Physical abuse and neglect ch. 8. Psychological abuse and neglect ch. 9. Reducing the risk of physical and psychological abuse ch. 10. Exploitation of nursing home patients : their finances and rights ch. 11. Summary and conclusions.