1. Power, authority and the security officer : under-researched and under-estimated?
2. Researching security officers
3. The legal tools of security officers in England and Wales
4. Nodes of governance : Pleasure Southquay and Armed Industries
5. 'Knowledge is power?' : security officers' understanding of their legal tools
6. Universal legal tools : consent, coercion and commonsense
7. Select legal tools : compliance, consent and commonsense
8. Occupational hazards : too many masters, isolation and abuse
9. 'I'm a security guard get me out of here!' : the cultural characteristics of security officers
10. 'Big fish in little ponds', security officers and the policing of private and hybrid space.