pt. I. Introduction to victims' rights Issues in victim services Federal victims' legislation Victims' assistance programs' reforms Victims in criminology theory Victims' rights legislation: comparative assessment and implementation issues pt. II. Victim issues regarding specific types of victimization Expanding the conceptualization of survivor in sexual assaults Intimate partner violence, neoliberal ideologies, and controversies about victimhood Why me : understanding cybercrime victimization Hate crime victimization Counseling families of murdered victims : a therapeutic perspective Members of the LGBT community as victims of crime pt. III. Victim services Enhancing service provider systems Special needs of elderly victims Factors surrounding providers' views of Latina immigrant victims Victim impact statements : understanding and improving their use Victims' needs and restorative justice Helping assault victims Victim witnesses in investigative interviews and court processes pt. IV. Victim service organizations History of the World Society of Victimology Victimology and victims' service organizations Victims and the media.