ch. 1. Introduction and organisation ch. 2. England and Wales ch. 3. Australia : the East Coast model (with New South Wales as the principal legislation) ch. 4. Australia : the East Coast model (Victoria, Tasmania, the Australian Capital Territory and South Australia) ch. 5. Australia : the East Coast model (Queensland) ch. 6. Australia : the West Coast model ch. 7. Chartered Institute of Arbitrators' dispute board rules ch. 8. Federation International des Ingenieursconseils (FIDIC) dispute board rules ch. 9. Germany ch. 10. Hong Kong ch. 11. International Chamber of Commerce dispute board rules ch. 12. Ireland ch. 13. Malaysia ch. 14. Mauritius ch. 15. New Zealand ch. 16. Northern Ireland ch. 17. Scotland ch. 18. Singapore ch. 19. South Africa ch. 20. United States of America.