1. Introduction and why the psychological contract matters
2. Current use of the psychological contract
3. Viewing the psychological contract as a personal deal
4. Making and breaking personal deals
5. The personal deal process
6. Types of personal deal
7. How three companies use the psychological contract
8. Using the personal deal to improve leadership effectiveness
9. Using the personal deal to change organisation culture
10. How human resources practitioners manage personal deals
11. How to shape your personal deals
12. Behavioural view of the personal deal.