Bibliography, etc. Note
Includes bibliographical references (pages -274) and index.
Formatted Contents Note
1. Water and sanitation for the urban poor 2. Economic regulation 3. Regulating for the poor 4. Monitoring public providers for the poor 5. Regulating public providers for the poor 6. Regulating management and concession contracts for the poor 7. Regulating 'divested'water utilities for the poor 8. Regulating alternative providers for the poor 9. Involving and empowering poor customers 10. Pro-poor economic regulation.