"Not intended for general use or for public consumption."
Bibliography, etc. Note
Includes bibliographical references (pages 227-236) and index.
Formatted Contents Note
ch. 1. Preincident preparation ch. 2. First-response duties ch. 3. Callout response ch. 4. Arriving on scene and setting up ch. 5. Preparing to negotiate ch. 6. Making contact and beginning negotiations ch. 7. Preparing for the surrender ch. 8. Postincident tasks ch. 9. Attending to special issues ch. 10. Specific issues relating to suicide ch. 11. Developing negotiator survival skills ch. 12. Learning and using effective communication skills ch. 13. Planning and preparing equipment ch. 14. Heeding the laws of hostage and crisis negotiations.