Psychology, emotion and intuition in work relationships : the head, heart and gut professionals / Henry Brown, Neil Dawson and Brenda McHugh.
2018
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Details
Author
Title
Psychology, emotion and intuition in work relationships : the head, heart and gut professionals / Henry Brown, Neil Dawson and Brenda McHugh.
Added Author
Imprint
Abingdon, Oxon ; New York, NY : Routledge, 2018.
Description
1 online resource (xvii, 242 pages)
Formatted Contents Note
chapter 1 On being a professional / Henry Brown Neil Dawson Brenda McHugh
chapter 2 Head, heart and gut
Head - brain and mind / Henry Brown Neil Dawson Brenda McHugh
chapter 3 Head, heart and gut
Heart - emotions / Henry Brown Neil Dawson Brenda McHugh
chapter 4 Head, heart and gut
Gut - intuition / Henry Brown Neil Dawson Brenda McHugh
chapter 5 The hidden power of the unconscious / Henry Brown Neil Dawson Brenda McHugh
chapter 6 The amygdala hijack
Triggers and strategies / Henry Brown Neil Dawson Brenda McHugh
chapter 7 Understanding personality / Henry Brown Neil Dawson Brenda McHugh
chapter 8 Empathy, attunement and professional boundaries / Henry Brown Neil Dawson Brenda McHugh
chapter 9 Professional relationships and expectations / Henry Brown Neil Dawson Brenda McHugh
chapter 10 Enhancing professional relationships
Communication and other interpersonal skills / Henry Brown Neil Dawson Brenda McHugh
chapter 11 Balancing professional and systemic tensions / Henry Brown Neil Dawson Brenda McHugh
chapter 12 High conflict personalities / Henry Brown Neil Dawson Brenda McHugh
chapter 13 Difficult people / Henry Brown Neil Dawson Brenda McHugh
chapter 14 Uncertainty, risk and imperfection / Henry Brown Neil Dawson Brenda McHugh
chapter 15 Negotiation / Henry Brown Neil Dawson Brenda McHugh
chapter 16 Conflict and disputes
Management and resolution / Henry Brown Neil Dawson Brenda McHugh
chapter 17 Beyond technique / Henry Brown Neil Dawson Brenda McHugh
chapter 18 Support needs and resources / Henry Brown Neil Dawson Brenda McHugh
chapter 19 Transitions and endings / Henry Brown Neil Dawson Brenda McHugh.
chapter 2 Head, heart and gut
Head - brain and mind / Henry Brown Neil Dawson Brenda McHugh
chapter 3 Head, heart and gut
Heart - emotions / Henry Brown Neil Dawson Brenda McHugh
chapter 4 Head, heart and gut
Gut - intuition / Henry Brown Neil Dawson Brenda McHugh
chapter 5 The hidden power of the unconscious / Henry Brown Neil Dawson Brenda McHugh
chapter 6 The amygdala hijack
Triggers and strategies / Henry Brown Neil Dawson Brenda McHugh
chapter 7 Understanding personality / Henry Brown Neil Dawson Brenda McHugh
chapter 8 Empathy, attunement and professional boundaries / Henry Brown Neil Dawson Brenda McHugh
chapter 9 Professional relationships and expectations / Henry Brown Neil Dawson Brenda McHugh
chapter 10 Enhancing professional relationships
Communication and other interpersonal skills / Henry Brown Neil Dawson Brenda McHugh
chapter 11 Balancing professional and systemic tensions / Henry Brown Neil Dawson Brenda McHugh
chapter 12 High conflict personalities / Henry Brown Neil Dawson Brenda McHugh
chapter 13 Difficult people / Henry Brown Neil Dawson Brenda McHugh
chapter 14 Uncertainty, risk and imperfection / Henry Brown Neil Dawson Brenda McHugh
chapter 15 Negotiation / Henry Brown Neil Dawson Brenda McHugh
chapter 16 Conflict and disputes
Management and resolution / Henry Brown Neil Dawson Brenda McHugh
chapter 17 Beyond technique / Henry Brown Neil Dawson Brenda McHugh
chapter 18 Support needs and resources / Henry Brown Neil Dawson Brenda McHugh
chapter 19 Transitions and endings / Henry Brown Neil Dawson Brenda McHugh.
Summary
"Psychology, Emotion and Intuition in Work Relationships: The Head, Heart and Gut Professional highlights the increasing importance of human relations in professional life. In modern society, all those who work with or provide services to others are increasingly called upon to be not just technical experts, but also head, heart and gut professionals who can work and relate to others with their head, heart, and gut.The book explains and synthesises these elements in an accessible way, based on a sound theoretical perspective combined with practical guidance. The authors address how to manage client expectations; how to deal with risk, uncertainty and imperfection, as well as how to improve communication and interpersonal skills. Attention is also given to the central role of empathy and rapport in professional relationships, while recognising the need for proper professional boundaries. Psychology, Emotion and Intuition in Work Relationships will be a valuable guide for all modern practising and training professionalsin abroad range of fields, including mental health, law, social and healthcare, teaching and academia, technology, financial and other services indeed, for anyone who provides services and has working relationships of any kind."--Provided by publisher.
Location
www
Available in Other Form
Print version:
Linked Resources
Alternate Title
Taylor & Francis Online
Language
English
ISBN
9780203731710 (e-book : PDF)
9781351400091 (e-book: Mobi)
9781138302730 (hardback)
9781138302747 (paperback)
9781351400091 (e-book: Mobi)
9781138302730 (hardback)
9781138302747 (paperback)
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