chapter 1 Basic Information
chapter 2 Interviewing the Consumer-Client - Sale of / Goods and Services
chapter 3 Interviewing the Seller-Client - Sale of Goods / and Services
chapter 4 Common Problems in Contract
chapter 5 Common Problems in Tort
chapter 6 Litigation - Sale of Goods and Services
chapter 7 Consumer Credit - Consumers
chapter 8 Consumer Credit - Creditors
chapter 9 Consumer Credit - Common Problems
chapter 10 Consumer Credit - Litigation
chapter 11 Unsolicited Goods and Services
chapter 12 Consumer Safety - Defences for Suppliers
chapter 13 False Price Indications - Defences for Suppliers
chapter 14 Misleading Trade Descriptions - Defences for Suppliers
chapter 15 Useful Names and Addresses
Advertising Chemists
chapter 16 Further Reading.