Part I: Before the hearing
Overview of the labor arbitration process
Review and analysis of the grievance and applicable contract provisions
Exploring settlement
Selecting an arbitrator and arranging the hearing
Assembling the evidence and evaluating potential witnesses
Preparing documentary and other evidence
Formulating arguments and researching authorities
Selecting and preparing witnesses
Preliminary matters
Part II: During the hearing
Opening statements
Presenting the case in chief
Rules of evidence
Making and defending against objections
Conducting cross-examination
Redirect and recross-examinations and rebuttal
Closing arguments
Part III: After the hearing
Post-hearing briefs
Other post-hearing matters
Challenging the award
Part IV: Advanced advocacy skills
Advocates' best and worst practices : arbitrators' perspectives
Blueprint of a grievance arbitration case
Interest arbitration and other labor arbitration variations
Appendixes: Federal Mediation and Conciliation Service (FMCS) Office of Arbitration Services : policies & procedures
National Academy of Arbitrators (NAA), AAA and FMCS : Code of Professional Responsibility for Arbitrators of Labor-Management Disputes
American Arbitration Association (AAA) : labor arbitration rules
Federal rules of evidence.