Design your law practice : using design thinking to get next level results / Jessica Bednarz, Catherine Sanders Reach and Juda Strawczynski, editors.
2023
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Items
Details
Title
Design your law practice : using design thinking to get next level results / Jessica Bednarz, Catherine Sanders Reach and Juda Strawczynski, editors.
Added Corporate Author
Imprint
Chicago, Illinois : American Bar Association, [2023]
Description
1 online resource
Series
LexisNexis digital library.
Formatted Contents Note
Step 1 : empathize: research your clients' needs / Jack Newton
Step 2 : define the problem: a people-centered approach / Sarah Mccoubrey and Meredith Brown
Step 3 : ideate: how to solve the problem / Lori Gonzalez
Step 4 : prototype: start to create solutions / Hersh Perlis and Chris Bentley
Step 5 : test and refine: try your solutions out and make adjustments / Mary Juetten
Creating exceptional customer service / Jim Calloway
Applying the steps : the law shop / Aj Skogerson and Andrea Mcginn
Applying the steps : reimagine the client journey in litigation / Ginevra Saylor
Applying the steps : immigration law / Greg Siskind
Applying the steps : online courses / Lisa Feldstein
Applying the steps : wills and estate planning software / Jordan M. Atin
Researching your clients' needs worksheet
Defining the problem worksheet
Ideation worksheet and checklist / Lori Gonzalez
Prototyping, testing, and refining worksheet
Client persona worksheets
Client journey map.
Step 2 : define the problem: a people-centered approach / Sarah Mccoubrey and Meredith Brown
Step 3 : ideate: how to solve the problem / Lori Gonzalez
Step 4 : prototype: start to create solutions / Hersh Perlis and Chris Bentley
Step 5 : test and refine: try your solutions out and make adjustments / Mary Juetten
Creating exceptional customer service / Jim Calloway
Applying the steps : the law shop / Aj Skogerson and Andrea Mcginn
Applying the steps : reimagine the client journey in litigation / Ginevra Saylor
Applying the steps : immigration law / Greg Siskind
Applying the steps : online courses / Lisa Feldstein
Applying the steps : wills and estate planning software / Jordan M. Atin
Researching your clients' needs worksheet
Defining the problem worksheet
Ideation worksheet and checklist / Lori Gonzalez
Prototyping, testing, and refining worksheet
Client persona worksheets
Client journey map.
Summary
"This book introduces lawyers and other legal professionals to design thinking as a process that can help implement change in legal practices and the legal system"-- Provided by publisher.
Note
Includes index.
Bibliography, etc. Note
Includes bibliographical references (pages 133-134) and index.
Source of Description
Description based on print version record and CIP data provided by publisher; resource not viewed.
Available in Other Form
Print version: Design your law practice Chicago, Illinois : American Bar Association, [2023]
Linked Resources
Language
English
ISBN
9781639052608 (epub)
1639052607
9781639052592 (paperback)
1639052593
1639052607
9781639052592 (paperback)
1639052593
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