Unfair and deceptive acts and practices / Carolyn L. Carter, Jonathan Sheldon ; contributing authors: John W. Van Alst, Jeremiah Battle, Jr.

First considerations
UDAP scope
Demonstrating that a practice is a UDAP violation
Deception, unfairness, unconscionability, and abusiveness
General sales and performance practices
Credit and collections
Motor vehicle sales, rentals, and repair
Home and home-related transactions
Services, insurance, opportunity schemes, other transactions
UDAP liability of various parties
Litigating UDAP cases
UDAP private remedies
State agency enforcement
Appendix A: Statute-by-statute analysis of state UDAP statutes
Appendix B: State-by-state analysis of state court standing requirements
Appendix C: Useful websites.