Process management excellence criteria : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? / Kari Tuominen, Kai Laamanen ; [illustrations, Lasse Malmberg].
2012
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Details
Author
Uniform Title
Ebrary electronic monographs.
Title
Process management excellence criteria : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? / Kari Tuominen, Kai Laamanen ; [illustrations, Lasse Malmberg].
Added Author
Imprint
[Turku, Finland] : Benchmarking Ltd., 2012.
Description
1 online resource (123 pages) : illustrations (some color)
Note
"EFQM 2013."
Local Note
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Source of Description
Description based on online resource; title from PDF title page (ebrary, viewed September 24, 2013).
Linked Resources
Language
English
ISBN
9789522285904
9789522286017 e-book
9789522286017 e-book
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