Choosing good tenants makes good business sense
Complying with discrimination laws
How to deal with current tenants
How to advertise effectively
How should you show your rental?
Preparing your rental application and screening materials
Fielding initial questions and phone screening
Prepare your rental for an open house or showing
Face to face: showing the rental and negotiating with prospective tenants
Evaluating rental applications
Checking applicants' credit reports
Checking landlord, employer, and personal references
Checking applicants' criminal backgrounds
How to choose and work with a tenant-screening agency
Choosing your new tenant
How to reject : what to say, what to write.