@article{219700,
      recid = {219700},
      author = {Hayes, John,},
      title = {Interpersonal skills : goal-directed behaviour at work /},
      note = {Reprint of 1991 edition published by HarperCollins  Academic.},
      url = {http://lawcat.berkeley.edu/record/219700},
      content-type = {Electronic books.},
}