xxii, 392 pages : illustrations ; 24 cm.
0875895948 alkaline paper 9780875895949 alkaline paper
Jossey-Bass social and behavioral science series.
Bibliography, etc. Note
Includes bibliographical references (pages 359-378) and index.
Formatted Contents Note
Part one: Introduction to mediation and conflict resolution Development, definition, and functions of mediation Nature of conflict and dispute resolution processes Part two: Mediation stages, concepts, and skills Stages in the mediation process Counseling concepts for developing mediation skills Methods for enhancing communication Part three: Varieties of mediation and applications to practice Diverse styles and approaches to mediating conflict Family and divorce mediation Applications to various conflict situations Part four: Mediation as a profession education, ethical, and practical dimensions Education and training of mediators Ethical, professional, and legal issues Specific considerations in setting in a mediation service Receiving and making referrals Dealing with special concerns Conclusion Resources A.: Employment agreement B.: Mediation guidelines C.: Mediated custody and child support plan D.: Code of professional conduct for mediators E.: Selected list of national organizations.
KF9084 .F64 1984
Available in Other Form
Online version: Folberg, Jay, 1941- Mediation. 1st ed. San Francisco : Jossey-Bass, 1984