Bibliography, etc. Note
Includes bibliographical references and index.
Formatted Contents Note
Mediation distinguished from other dispute resolution processes The mediation process Mediation as facilitation of negotiation Getting to the mediation The obligation to mediate Issues surrounding mediator neutrality and impartiality Confidentiality in mediation Issues surrounding the mediation agreement Ethical considerations Regulation of mediators: development of the profession Specialized applications of mediation Derivative, combination and hybrid processes.