Perspectives on dispute resolution : an introduction / Michael L. Moffitt and Robert C. Bordone Roots and inspirations : a brief history of the foundations of dispute resolution / Carrie Menkel-Meadow "I see a pattern here and the pattern is you" : personality & dispute resolution / Sheila Heen and John Richardson The decision perspective to negotiation / Max H. Bazerman and Katie Shonk Enemies, allies, and emotions : the power of positive emotions in negotiation / Daniel L. Shapiro Relationship dynamics in disputes : replacing contention with cooperation / Keith G. Allred Identity, beliefs, emotion, and negotiation success / Clark Freshman Cultural pathways in negotiation and conflict management / Anthony Wanis-St. John Negotiation through a gender lens / Deborah M. Kolb and Linda L. Putnam Bone chips to dinosaurs : perceptions, stories, and conflict / Douglas Stone and Sheila Heen Disputes as opportunities to create value / Michael Moffitt Six principles for using negotiating agents to maximum advantage / Scott R. Peppet Finding settlement with numbers, maps, and trees / Marjorie Corman Aaron Option generation : be careful what you ask for ... / Chris Guthrie Organizational influences on disputants / Corinne Bendersky A taxonomy of dispute resolution ethics / Jonathan R. Cohen The role of law in settlement / Russell Korobkin Negotiation / Bruce Patton Mediation / Kimberlee K. Kovach Arbitration / Sarah Rudolph Cole and Kristen M. Blankley Litigation as a dispute resolution alternative / Jeff R. Seul Consensus building and ADR : why they are not the same thing / Lawrence E. Susskind Bargaining in the shadow of management : integrated conflict management systems / Howard Gadlin Selecting an appropriate dispute resolution procedure : detailed analysis and simplified solution / Frank E.A. Sander and Lukasz Rozdeiczer What could a leader learn from a mediator? : dispute resolution strategies for organizational leadership / Hannah Riley Bowles Online dispute resolution / Ethan Katsh Public and private international dispute resolution / Andrea Kupfer Schneider Victim offender mediation : evidence-based practice over three decades / Mark S. Umbreit, Robert B. Coates, and Betty Vos Youth, education, and dispute resolution / Donna K. Crawford and Richard J. Bodine Institutionalization and professionalization / Nancy A. Welsh The next thirty years : directions and challenges in dispute resolution / Robert C. Bordone, Michael L. Moffitt, and Frank E.A. Sander.
"A publication of the Program on Negotiation at Harvard Law School."
Bibliography, etc. Note
Includes bibliographical references and index.