9780230248861 alkaline paper 9789221230014 9789221230021 e-book
Bibliography, etc. Note
Includes bibliographical references and index.
Formatted Contents Note
Introduction Remote work from the perspective of developed economies : a multi-country synthesis Employee dilemmas in the Indian ITES-BPO sector Offshored work in Philippine BPOs Remote work in Brazil Remote work and global sourcing in Argentina A comparative analysis of the business environment, job quality, and work organization in offshored business services.