Customer satisfaction :: practical tools for building important relationships /: Dru Scott.

Customer satisfaction : practical tools for building important relationships / Dru Scott.

Decker, Dru Scott, 1942-; ebrary, Inc.

2000

Formats

Author

Uniform Title

Ebrary electronic monographs.

Title

Customer satisfaction : practical tools for building important relationships / Dru Scott.

Added Corporate Author

Edition

3rd ed.

Imprint

Menlo Park, Calif. : Crisp Publications, [2000]

Copyright

Description

viii, 118 pages : illustrations ; 26 cm.

Series

Fifty-Minute series.

Bibliography, etc. Note

Includes bibliographical references.

Linked Resources

Language

English

Reproduction

Electronic reproduction. Palo Alto, Calif. : ebrary, 2005. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

ISBN

1560525231

Record Appears in