Beyond world class : building character, relationships and profits / Alan M. Ross, with Cecil Murphey.
2002
Items
Details
Author
Uniform Title
Ebrary electronic monographs.
Title
Beyond world class : building character, relationships and profits / Alan M. Ross, with Cecil Murphey.
Added Author
Added Corporate Author
Imprint
Chicago, IL : Dearborn Trade Pub., [2002]
Copyright
©2002
Description
ix, 228 pages ; 24 cm
Formatted Contents Note
A business parable
Becoming a beyond world class company
Strategy toward beyond world class
Building covenantal relationships
Seeing the customers' future: four power questions
Covenanting with customers: five significant questions
Beyond marketing 101: continuous solutions development
The model of a solution
Covenanting with employees
Building a character culture
Culture character: humility
Culture character: sponsoring champions
Culture character: integrity and modeling
Culture character: fairness and caring
An uncommon passion.
Becoming a beyond world class company
Strategy toward beyond world class
Building covenantal relationships
Seeing the customers' future: four power questions
Covenanting with customers: five significant questions
Beyond marketing 101: continuous solutions development
The model of a solution
Covenanting with employees
Building a character culture
Culture character: humility
Culture character: sponsoring champions
Culture character: integrity and modeling
Culture character: fairness and caring
An uncommon passion.
Linked Resources
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2005. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
0793149053
Record Appears in