Delivering knock your socks off service / Ron Zemke.
2003
Items
Details
Author
Zemke, Ron.
Uniform Title
Ebrary electronic monographs.
Title
Delivering knock your socks off service / Ron Zemke.
Added Corporate Author
ebrary, Inc.
Edition
3rd ed.
Imprint
New York : AMACOM ; London : McGraw-Hill, 2003.
Description
178 pages.
Series
Performance research associates.
Note
Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998.
Linked Resources
Access provided by Berkeley Law Library
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2005. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
081440765X
Record Appears in
Monographs & Serials
Electronic Resources
Electronic Resources