Reimagining the future public service workforce / Helen Dickinson [and 3 others] editors.
2019
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Items
Details
Title
Reimagining the future public service workforce / Helen Dickinson [and 3 others] editors.
Added Author
Imprint
Singapore : Springer, [2019]
Copyright
©2019.
Description
1 online resource.
Series
SpringerBriefs in political science.
Formatted Contents Note
Part 1: Setting the Scene
Chapter 1. Introduction: imagining the future public service workforce
Part 2: Major themes in reimagining the public service workforce
Chapter 2. Boundary Challenges and the work of boundary spanners
Chapter 3. Supporting Capacities of Public Servants Facing Emotional Labor Demands
Chapter 4. Narratives and Storytelling
Chapter 5. Design matters: the implications of design thinking and practice for future public service workforce skills and culture
Chapter 6. More rave than waltz - why the complexity of public service means the end for hero leadership
Chapter 7. Empathy, Ethics and Efficiency: 21st century capabilities for public managers
Part 3: Developing the future public service workforce
Chapter 8. Developing and recruiting the future public servant
Chapter 9. Creating a diverse workforce
Chapter 10. Conclusions.
Chapter 1. Introduction: imagining the future public service workforce
Part 2: Major themes in reimagining the public service workforce
Chapter 2. Boundary Challenges and the work of boundary spanners
Chapter 3. Supporting Capacities of Public Servants Facing Emotional Labor Demands
Chapter 4. Narratives and Storytelling
Chapter 5. Design matters: the implications of design thinking and practice for future public service workforce skills and culture
Chapter 6. More rave than waltz - why the complexity of public service means the end for hero leadership
Chapter 7. Empathy, Ethics and Efficiency: 21st century capabilities for public managers
Part 3: Developing the future public service workforce
Chapter 8. Developing and recruiting the future public servant
Chapter 9. Creating a diverse workforce
Chapter 10. Conclusions.
Summary
This book investigates the professional needs and training requirements of an ever-changing public service workforce in Australia and the United Kingdom. It explores the nature of future roles, the types of skills and competencies that will be required and how organisations might recruit, train and develop public servants for these roles. Leading international research - practitioners make recommendations for how local organisations can equip future public servants with the skills and professional capacities for these shifting professional demands, and the skillsets they will require. Drawing on ideas that have been developed in the Australian and UK context, the book delves into the major themes involved in re-imagining the public service workforce and the various forms of capacities and capabilities that this entails. It then explores delivery of this future vision, and its implications in terms of development, recruitment and strategy.-- Provided by publisher.
Bibliography, etc. Note
Includes bibliographical references.
Source of Description
Online resource; title from PDF title page (EBSCO, viewed September, 18, 2018).
Available in Other Form
Print version: Reimagining the future public service workforce. Singapore : Springer, [2019]
Access Note
Access restricted to subscribing institutions.
Linked Resources
Language
English
ISBN
9789811314803 (electronic book)
9811314802 (electronic book)
9811314799
9789811314797
9811314802 (electronic book)
9811314799
9789811314797
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