Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [and others].
2002
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Details
Title
Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [and others].
Added Author
Added Corporate Author
Imprint
New York : McGraw-Hill, [2002]
Copyright
©2002
Description
xv, 240 pages : illustrations ; 23 cm
Bibliography, etc. Note
Includes bibliographical references (page 229) and index.
Linked Resources
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2005. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
0071401946 alkaline paper
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