Researching customer satisfaction & loyalty : how to find out what people really think / Paul Szwarc.
2005
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Details
Author
Title
Researching customer satisfaction & loyalty : how to find out what people really think / Paul Szwarc.
Added Corporate Author
Imprint
London : Kogan Page, 2005.
Description
xiv, 258 pages.
Series
Market research in practice series.
Linked Resources
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2006. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
0749443367 paperback
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