From selling to serving : the essence of client creation / Lou Cassara.
2004
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Details
Author
Uniform Title
Ebrary electronic monographs.
Title
From selling to serving : the essence of client creation / Lou Cassara.
Added Corporate Author
Imprint
Chicago, IL : Dearborn Trade Publishing, [2004]
Copyright
©2004
Description
xxii, 272 pages
Formatted Contents Note
Be a first rate version of yourself
The essence of attraction
The power of your authentic intentions
Discovering your value
Knowing why people work with you
Communicating clearly, effectively, and with purpose
The energy of relationships
The language of trust
The caring conversation
Identifying your real products
Saying what you mean, meaning what you say
Connecting to your client's real needs
The moment of truth
Vision precedes action
The factors that influence decisions
Empowering people to commit
Converting obstacles to opportunities
Aligning intentions with actions.
The essence of attraction
The power of your authentic intentions
Discovering your value
Knowing why people work with you
Communicating clearly, effectively, and with purpose
The energy of relationships
The language of trust
The caring conversation
Identifying your real products
Saying what you mean, meaning what you say
Connecting to your client's real needs
The moment of truth
Vision precedes action
The factors that influence decisions
Empowering people to commit
Converting obstacles to opportunities
Aligning intentions with actions.
Bibliography, etc. Note
Includes bibliographical references and index.
Linked Resources
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2005. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
0793192072 6x9 hardcover
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