CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk.
2004
Items
Details
Author
Uniform Title
Ebrary electronic monographs.
Title
CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk.
Added Author
Added Corporate Author
Imprint
Hoboken, N.J. : Wiley, [2004]
Copyright
©2004
Description
xviii, 205 pages : illustrations ; 24 cm
Bibliography, etc. Note
Includes bibliographic references and index.
Linked Resources
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2006. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
0471483044 alkaline paper
Record Appears in