Detail process charting : speaking the language of process / Ben B. Graham.
2004
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Details
Author
Uniform Title
Ebrary electronic monographs.
Title
Detail process charting : speaking the language of process / Ben B. Graham.
Added Corporate Author
Imprint
Hoboken, N.J. : Wiley, [2004]
Copyright
©2004
Description
xix, 187 pages : illustrations ; 24 cm
Formatted Contents Note
Introduction
Who is involved in process improvement?
Defining a process improvement project
Gathering the facts
Process chart format
Process chart building blocks
Charting business processes
Using process charts
Process chart stories.
Who is involved in process improvement?
Defining a process improvement project
Gathering the facts
Process chart format
Process chart building blocks
Charting business processes
Using process charts
Process chart stories.
Bibliography, etc. Note
Includes bibliographical references and index.
Linked Resources
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2006. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
0471653942 cloth acid-free paper
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