Business service management best practices / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
2004
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Details
Author
Uniform Title
Ebrary electronic monographs.
Title
Business service management best practices / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
Added Author
Added Corporate Author
Edition
1st ed.
Imprint
Austin, TX : IBM, International Technical Support Organization, [2004]
Copyright
©2004
Description
xii, 170 pages : illustrations.
Series
IBM redbooks.
Note
"Tivoli software"--Cover.
"This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
"June 2004."
"SG24-7053-00."
"This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
"June 2004."
"SG24-7053-00."
Bibliography, etc. Note
Includes bibliographical references (pages 165-166) and index.
Linked Resources
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2006. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
0738497975
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