New service paradigms : AMA SERVSIG Conference 2003 / guest editors: Jay Kandampully and Raymond P. Fisk.
2004
Items
Details
Uniform Title
Ebrary electronic monographs.
Title
New service paradigms : AMA SERVSIG Conference 2003 / guest editors: Jay Kandampully and Raymond P. Fisk.
Added Author
Added Corporate Author
Imprint
[Bradford, England] : Emerald Group Pub., 2004.
Description
pages 120-260 : illustrations.
Series
Managing service quality ; v. 14, no. 2/3, 2004.
Linked Resources
Language
English
Reproduction
Electronic reproduction. Palo Alto, Calif. : ebrary, 2005. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
ISBN
086176949X
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