Chief crisis officer : structure and leadership for effective communications response / James F. Haggerty.
2017
KF1422 .H34 2017 (Mapit)
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Title
Chief crisis officer : structure and leadership for effective communications response / James F. Haggerty.
Added Corporate Author
Imprint
Chicago, Illinois : ABA, [2017]
Copyright
© 2017.
Description
xx, 227 pages : illustrations ; 24 cm
Formatted Contents Note
Anatomy of a crisis
The chief crisis officer and the team
Preparing a crisis communications plan that actually works
Rapid response : where BP and Target went wrong ... and where you can go right
Sending the right message : strategy, words, and actions
Litigation communications : managing the legal crisis
Technology and crisis communications
Putting it all together : the chief crisis officer in action
Perspectives on crisis communications response.
The chief crisis officer and the team
Preparing a crisis communications plan that actually works
Rapid response : where BP and Target went wrong ... and where you can go right
Sending the right message : strategy, words, and actions
Litigation communications : managing the legal crisis
Technology and crisis communications
Putting it all together : the chief crisis officer in action
Perspectives on crisis communications response.
Bibliography, etc. Note
Includes bibliographical references (pages 219-222) and index.
Location
STA
Call Number
KF1422 .H34 2017
Language
English
ISBN
9781634251754
163425175X
163425175X
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